"Please update your payment information" message


If you see an error like the one above, it's likely that you have failed to pay your subscription with your credit card or PayPal account. In most cases, your credit card has expired and you probably couldn't charge.
Please renew your credit card from Settings page.

If you are subscribed with PayPal, please log in to your PayPal account and renew your credit card registered with PayPal.

Retry payment
Gyazo's billing system will retry the payment several times over the next few days. Once the payment is successful, the message above will no longer appear.

If your card or PayPal information is up to date, please wait for the payment to be retried.
In the meantime, you can continue to use Gyazo Pro features as usual.

If the billing is unsuccessful as a result of retries, your account will be downgraded after approximately 10 days.

If you have downgraded your account and would like to subscribe to the Pro service again, please upgrade to Gyazo Pro again.

Images stored in your Pro account will not be deleted when downgraded to a free user. Access from the image URL is still valid, so the image uploaded to the blog etc. will be displayed as it is.

Free users have image viewing restrictions, but if you upgrade to a Pro account, you will be able to access all images again.